Your guests get a 24/7 concierge. You get your phone back.
Ellie answers guest questions instantly—WiFi, checkout, how to work the TV. She knows your property because you told her once. Now she handles the rest.
Free plan available. No credit card required.
Stop answering the same questions
WiFi password. Checkout time. How the coffee maker works. Put it in once, never explain it again.
Import your property info
Upload welcome guides or import from your Airbnb listing and messages using our Chrome extension. The system organizes it into a knowledge base.
Share a link
Send guests a link in your welcome message or place a QR code at the property. No logins or app downloads required.
app.guest/a8x9k2
Guests ask Ellie
The AI concierge answers questions about the unit, building, or city based on your knowledge base. Guests get instant answers without texting you.
Find and fix gaps
Analytics show what guests are asking. When Ellie can't answer something, you'll know—and can add it to your knowledge base.
The answer is YES!
Can a guest guide actually replace texting the host? With LazyHost, the answer is yes.
Can guests find the WiFi password? YES!
Can they figure out checkout on their own? YES!
Does it work without an app download? YES!
Can you manage multiple properties? YES!
Does the AI answer follow-up questions? YES!
Can guests get local recommendations? YES!
Simple pricing
Plans for hosts of all sizes.
Basic
Perfect for single property hosts
- 1 Property
- AI Guest Messaging Assistant
- Self-Serve Onboarding (Listing Import)
- Knowledge Updates via Web UI
- Email Escalation
- Basic Usage Stats
- Standard Guardrails
Professional
Ideal for managing multiple properties
- Up to 5 Properties
- Everything in Basic
- Update Knowledge via Chat
- WhatsApp Escalation
- Conversation Analytics
- Manual Review Queue
Business
For property managers who want hands-off setup
- Up to 15 Properties
- Everything in Professional
- White-Glove Onboarding
- Proactive Check-Ins
- Slack and Telegram Escalation
- NPS and Satisfaction Metrics
- Custom Guardrails
Enterprise
Tailored for large portfolios
- Unlimited Properties
- Everything in Business
- Dedicated Onboarding
- Dedicated Account Manager
- Custom Escalation Routing
- Custom Dashboards
- Approval Workflows
- SLA Guarantees
Frequently asked questions
Everything you need to know about LazyHost.
Stop answering the same questions.
Try LazyHost free. No credit card required.